Managers and Emotions
By Lisa Brewster (Flickr: eve8) via Wikimedia Commons On more than one occasion I have heard a manager express frustration because a staff member did not display “gratitude” towards them. Note that thisRead More…
Who is your best supporter?
By Amotoki (Own work) via Wikimedia Commons As a manager you may often find yourself in the middle of a minefield without a clue how to proceed. Where do you start looking forRead More…
Increasing Job Quality and Productivity
Part of a manager’s job is to get excellent quality and high productivity from the team. What’s important to understand is that this is a universal truth whether you are makingRead More…