Blog

  • The Drama Triangle

        The drama triangle is a tool developed by Stephen Karpman as a way to illustrate conflict resolution. While developing the theory of Transactional Analysis, Dr. Karpman created this model to show what happens during conflict as roles change as the situation unfolds.   Here’s how it works: imagine if you will, a triangle. At…

  • Leaders and Effective Communication

    Leaders, are you getting your message across? Good leaders  know that their communication skills  can make or break a team.  Simply put, the ability to clearly get the message across is the the lifeblood of an organization.  Why? Because strong communication skills create strong relationships and strong relationships are the key to success.  Poor skills create confusion and invite misinterpretation.  …