Giving Feedback that Works
How to Use Positive Feedback to Offset the Bad Ever notice how the word “feedback” makes people nervous? Think about how quickly we are to tell someone when things go wrong? That’s becauseRead More…
The Drama Triangle
The drama triangle is a tool developed by Stephen Karpman as a way to illustrate conflict resolution. While developing the theory of Transactional Analysis, Dr. Karpman created this model to showRead More…
Leaders and Effective Communication
Leaders, are you getting your message across? Good leaders know that their communication skills can make or break a team. Simply put, the ability to clearly get the message across is the theRead More…