Uncontrolled emotion is the problem: How managers handle emotion can be a huge problem in the workplace. Authors Travis Bradberry and Jean Greaves, use the idea of emotional intelligence to help us act like adultsRead More…
Anthony is a junior manager who reports directly to you. During his first 2 years, things were fine but over the past 6 months he’s noticed that the performance of one of his employees, Jeremy,Read More…
Same Words; Different Meaning (lessons from a teenager) In a previous blog, I talked about why words matter and how the word “should” often expresses the expectations of the speaker. The word automaticallyRead More…