“Emotional intelligence refers to a person’s ability to understand and differentiate between their own emotions and the emotions of others and to express them appropriately.” Good Emotional Intelligence (EQ) is important for our mental health more than ever these days. Why? Because today’s world is a scary place. Social unrest, pandemic woes, and…
Show Notes Date: August 5, 2020Season: 1 Episode: 1Title: The Management Game PodcastSubtitle:Getting it Right from the StartFinal Show Link: Introduction Welcome to our new management podcast. In this episode we introduce our hosts, Vikki Brown and Suzanne Ferris – two experienced managers who know the rules and how to apply them. Not only will…
Anthony is a junior manager who reports directly to you. During his first 2 years, things were fine but over the past 6 months he’s noticed that the performance of one of his employees, Jeremy, has been steadily declining. Additionally, others have told him that Jeremy is rude, abrasive and routinely makes costly errors. Anthony has explained to…
