Soft Skills: Self-Awareness and Emotional Intelligence You’ve heard the term soft skills but just what does it mean? According to career coach Lei Han, soft skills are those which (my paraphrase): Don’tRead More…
Managers and Emotions
By Lisa Brewster (Flickr: eve8) via Wikimedia Commons On more than one occasion I have heard a manager express frustration because a staff member did not display “gratitude” towards them. Note that thisRead More…
Who is your best supporter?
By Amotoki (Own work) via Wikimedia Commons As a manager you may often find yourself in the middle of a minefield without a clue how to proceed. Where do you start looking forRead More…