“We can’t do that, we have to be PC”. Ever hear that? For some reason, these two letters push many managers into a state of inaction. What I don’t understand is why? Why can’t we say “Don’t do that again”? Instead we say “Let’s see how we can do this differently”. The latter is great…
“When people show you who they are, believe them” ~Maya Angelou “The difference between the almost right word and the right word is a really large matter. ‘Tis the difference between the lightening-bug and the lightening” ~ Mark Twain The two quotes above may seem like disparate thoughts but they do have a common element. …
This is my mantra. One day over coffee, I was in a discussion about a work related issue and the word crept into the conversation. It felt wrong as soon as I said it so I started thinking about what I really meant. My conclusion: Should is all about the speaker’s expectations without taking the…
